Website use – rapturegroup.co.uk (Site)
Rapture is committed to safeguarding the privacy of its website users and its customers.
The Site uses a Wix hosting platform through Fasthosts. Your data may be stored through Wix’s and Fasthost’s data storage, databases and their general applications. They store your data on secure servers behind a firewall.
The site utilises systems that are designed to prevent unauthorised access to any personal data you may submit on the Site. The Site maintains data accuracy and guarantees the correct use of the information under this statement. The systems used at The Site comply with the latest security standards and include necessary electronic, physical, and managerial procedures, which help to protect the information collected online and to ensure and guarantee its correct and safe use. Nevertheless, due to the fact that no data can be 100% free on the Internet, we cannot guarantee that any information submitted to us will be totally secure and safe. Users provide the information at their own risk. The Site constantly assesses and evaluates the abilities of new technologies in providing the additional protection of the information where possible.
The use of the Rapturegroup.co.uk does not require any personal information when you visit our Site. Should you wish to provide your personal details on the course of a product related enquiry or in transacting to receive additional information – any information you provide to us will be protected from unauthorised access and you will be informed of exactly how your information is to be used. The details below state the exact way in which information practices are handled by Rapture below;
Your Personal Information
By Personal Information we are referring to a visitor’s personal name, e-mail address and any other information they deem fit to provide. Personal Information can be gathered via an online contact form, by the posting of a comment in relation to content on the site, or by interacting with one of Rapture’s Social Media platforms (Facebook, Instagram, Pintrest). We may also request Personal Information when hosting a competition whereby applicants must apply to participate.
Under no circumstances will any Personal Information be used for anything other than the reason it has been submitted for. We reserve the right to use any Personal Information for promotion administration purposes, including but not limited to verification and notification of winners as applicable.
All correspondence to Rapture via email, social media, website, contact form, What’s app, messenger are password protected and Rapture is solely responsible for the handling and managing of all personal data.
Any Personal Information obtained regarding an enquiry will be stored within the medium in which it was received and, unless a booking is complete, all Personal Information will be anonymised prior to the date of the event or six months after final contact is made (which ever is later). Where a booking is made, relevant Personal Information provided by the client will be stored for a period of ten (10) years after the date of the event.
All electronic devices where your Personal Information is stored, for example, mobile phone, tablet and desktop, all contain passwords. Images are stored on external hard drives which are password protected. Any paper documents where your Personal Information can be accessed are stored in a secure, private location only accessible by Rapture.
Rapture may at times use an assistant or a second shooter, under these circumstances they will have access to your name and telephone number for the duration of the event. All paperwork with this Personal Information on will be destroyed after the event has been carried out.
Personal information shall not be shared with Third Party operators or websites, unless considered necessary when completing your transaction. For example, Rapture uses dropbox.com as a means to distribute final photographs to clients; Rapture will use your name and images to complete this order. This Site holds no responsibility for privacy policies on other sites, but endeavors to only work with GDPR compliant companies.
Rapture may need to disclose Personal Information, when necessary, in the instance of insurance claim, or legal reason that may occur. Wherever possible Rapture will inform those affected prior to the release of Personal Information.
Communication with you
Rapture will contact you regarding your enquiry, booking, to collect fees or monies owed, or as otherwise necessary. For these purposes we may contact you via email, telephone, text message, messenger and / or postal mail.
In terms of explicit GDPR compliance, clients and guests are photographed within the parameters of GDPR legislation on the basis of ‘legitimate interests’. The taking of photographs of guests when viewed as a form of processing personal data is necessary for the legitimate interests of Rapture as a photography business unless there is a good reason to protect a given individual’s personal data which overrides those legitimate interests.
Rapture retains the full copyright of any photographs produced. Images captured at events will be retained for a minimum of two (2) years after the date of the event.
Your Right to Access information or Withdraw your Data
Anyone photographed by Rapture, whether a client or guest, and whether past or current may withdraw consent for a photograph in which they appear to be displayed. The process for this is to email specifying the photo in question. After the request has been made, Rapture will take the necessary step to remove the image online.
You have the right to contact Rapture at anytime and ask to view the Personal Information that the business has stored on you. You have the right to ask to have such information deleted or removed. If you would like access to your stored data please contact Jodie at email@example.com
External Website Links and Third Parties
Right to amend our Privacy Statement
Questions – Contact Us
If you have any questions or concerns about this Statement, you are invited to contact us at email: firstname.lastname@example.org